Covid-19 FAQ’s

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  1. Covid-19 FAQ’s

Covid-19 – Frequently asked Questions

Q/What are the symptoms someone might experience if they have the virus?

  • Symptoms may be very mild or more serious and may take up to 14 days to appear. Fever, cough and difficulty breathing are the main symptoms.

Q/What do you do if you feel sick, but not specific to Covid-19 symptoms?

  • Stay home to avoid spreading to other people but able to return to work once feeling better.

Q/What do you do when you feel sick specific to the Covid-19 symptoms?

Q/What should you do if someone in your home is sick, but not believed to be Covid-19?

  • Provided you are not showing any symptoms, keep your social distance and wash your hands often with soap and water but you can continue your normal routine.

Q/What should you do if someone in your home is believed to have the virus?

  • Stay at home to avoid spreading to others. Before calling 811 use this self-assessment tool on the Province of NB website to help determine whether you should be tested for COVID-19. You can complete this assessment for yourself or on behalf of someone else, if they are not able.
  • The self-assessment tool is located here:


Q/How do you Avoid getting Covid-19 when someone in your house has the virus?

  • In general, the following advice can help reduce your risk of infection and help prevent the spread of infections:
    • Self isolate by moving out or as much as possible within the home (stay on a separate floor or rooms)
    • Handwashing is one of the best ways to protect yourself and your family from getting sick.  Wash your hands often with soap and water for at least 20 seconds;
    • avoid touching your eyes, nose or mouth with unwashed hands;
    • avoid close contact with people who are sick;
    • Practice coughing/sneezing etiquette when coughing or sneezing
      • cover your mouth and nose with your arms or tissue
      • wash your hands and dispose of any tissues you have used into the garbage
    • Stay home if you are sick to avoid spreading illness to others.



Q/ What will be the APEX protocol if someone here has a confirmed case of Covid-19?

  • In the event that we do have a confirmed case, Apex will trace the persons movements while on site, notify staff that have been in contact, remove staff from any area the employee was until a full cleaning has been performed. Employees that would have been in close contact will be quarantined for 14 days as well.


Q/ What will be our protocol at APEX if an employee decides they no longer want to come to work, even if they are not sick with the virus?

  • Following Health Canada recommendation Apex has taken a number of preventative steps to protect the health of Apex employees like, enforcing social distancing and self-quarantine requirements, reducing the number of people in meetings, hand washing and sanitizing stations and when possible, offering flexibility for different shifts/working from home to limit the spread of Corvid-19. If you do have concerns about working please contact your manager to see if we can work with you to address your concerns.


  • The Federal Government has announced it is altering EI sickness benefits to provide payment for the first week. This only applies to people who are actually sick or forced into quarantine by law or at the direction of a public health official. 


Q/What are some of the best thing I can do to protect my family and myself?

  • Isolate yourself if you are sick
  • All members of the family need to practice social distancing at work and home even when you are healthy (keeping six feet from people)
  • Wash your hands often with soap and water for at least 20 seconds
  • Cough or sneeze into your arm or tissue to reduce spread of germs (dispose of tissue immediately)
  • Clean and disinfect frequently touched objects and surfaces like doorknobs, toys and devices
  • Take a break from watching the news
  • If you or a family member is showing symptoms, use the self-assessment tool on the Province of NB website to help determine whether you should be tested for COVID-19.